Our Clients

Smarty Pants is my go-to research partner. I’ve worked with them for a decade across the retail and tech sectors. They’re great collaboration partners, flexible, reliable and produce quality work!

The standout aspect of Smarty Pants is the clarity of process (i.e. deliverables and meetings schedules that are routinely updated) and the integrity and discretion with which business communications are carried out (e.g. double authentication, care with distribution of findings).

We are so appreciative for the partnership with Smarty Pants! As a team, they continually help us do our work better and more efficiently, and truly deliver the scope of work. It gives us incredible peace of mind to have them at the helm, and this frees up our mental space to focus on stakeholder engagement, multiple other projects, or planning ahead for strategy formation and activation.

Smarty Pants always delivers creative methodologies and low-stress partnership. There are some vendors we need a lot of hand-holding to ensure we get actionable outcomes, but Smarty Pants isn’t one of them. They’re super talented with kids – and they’re not just claiming for the sake of it. They produce turnkey deliverables and have a strong ability to combine qual and quant into an integrated storyline.

I am thrilled to endorse Smarty Pants as my unwavering research partner for almost a decade! What keeps me coming back is their creative, flexible, and efficient approach at all stages of research. Smarty Pants consistently meets my high standards for quality, and has helped shape the success of my projects. Here’s to many more years of insightful collaboration with the brilliant minds at Smarty Pants!

Smarty Pants is extremely professional and nimble all at the same time. You feel like you have the knowledge of a massive company delivered with thoughtful management of a smaller company.

If you have the budget, this is one of the top research vendors to go to for sure. I wish I knew about them years ago! They are smart, efficient, great researchers, deliver excellent client service, and a pleasure to work with.  Their reports are second to none. Clear, concise, easily digestible, visually appealing. And they are great research thought leaders.

The timelines you set are real, you’re consistently accountable, and your moderation skills have proven top-notch, really getting to the deeper truths and emotional needs about an opportunity. You hear and stick to the scope, while highlighting new territories we may have counted out. Your decks are well-designed, chock full of storytelling, and have clear headlines. Your team draws upon a trove of broader insights, so it never feels like we are starting from zero.

An amazing strategic partner invested in making sure client partnerships bring disruptive innovation. Smarty Pants is always willing, able and capable of rolling up their sleeves to bring excellence on every level to any project. I enjoy working with them because I always feel like I have a collaborative partner in the project that delivers superior work and value-added expertise. I relish working with Smarty Pants on any qualitative or quantitative project!

Thought partners that are exactly that – thoughtful in how they think about the work and true partners that work with us and our stakeholders to design studies that will produce insights to help the business make informed decisions. I’ve not worked with any other vendor that seems to look at every project like they do, with this “de novo” type of approach that leans on curiosity and experience rather than a product-based solution. I really appreciate that we’re not getting some shrink-wrapped solution.